Tell us about your situation. Then we’ll look together at how to make your store network more reliable, easier to oversee, and ready for growth.
More stores, more complexity. Every new location raises the bar for your network, your security, and the continuity of your systems. Registers, payment terminals, WiFi for staff and customers, IoT devices, and central monitoring: retail IT calls for an infrastructure that works the same everywhere. We build and manage that infrastructure for multi-location retail organizations.
Recognize these challenges?
Every store its own island
Different suppliers, different configurations, different risks. The moment one location gets an update the others miss, you lose the consistency that security and continuity depend on.
POS systems and payment infrastructure can never go down
A register outage costs revenue, customer trust, and sometimes compliance too. Retail systems demand a network environment that stays stable even at peak moments: late-night openings, sales, and seasonal peaks.
Security of customer and payment data
PCI-compliance, AVG, klantgegevens: de beveiligingseisen voor retailomgevingen zijn niet vrijblijvend. Een kwetsbaar winkelnetwerk is een kwetsbaar merk.
Schalen zonder IT-projecten
Een nieuwe winkel openen betekent niet dat je IT-team drie weken geblokkeerd moet zijn. De infrastructuur moet mee kunnen groeien, snel, gestandaardiseerd en voorspelbaar in kosten.
From storefront to server room
Retail has a dynamic all its own. Registers that can never go down. Store networks that absorb the peaks during sales and late-night openings. Payment data that has to be processed in a PCI-compliant way, at every location, without exception. We’ve been working for years with retail organizations that have anywhere from dozens to hundreds of locations, from fashion chains to food retailers. We know the tensions between growth and manageability, between opening hours and maintenance windows, between what head office wants and the reality on the shop floor.
“Since our partnership began, Rituals has tripled in size, but the IT service team hasn’t. We can keep the team small, even as the company keeps growing.”
One platform, complete oversight of all your locations
Do you know right now what’s going on in store 47 in Utrecht? Which device is running slow, which ticket is open, which SIM card is nearly out of its data bundle?
Our in-house developed Pollux platform gives you that overview. It’s a modular management platform that lets you manage thousands of locations from a single interface. No switching between dashboards, no digging through spreadsheets.
Location overview
Every store, branch, and format in one central view
Network management
Direct control of network equipment, per location or in bulk
Ticketing
Integration with existing ITSM systems like ServiceNow or TOPdesk, every ticket linked to a location
SIM management
An overview of all SIM cards, data usage, and activation status per provider
Camerabeveiliging
Management of Verkada security technology, including snapshot access and door control
WiFi monitoring
Alerts for wireless issues, before customers notice them
A new store? Up and running within days
Growth shouldn’t be held back by IT. With a standardized rollout model, we deliver new locations in days, not weeks. The same configuration, the same security, the same quality as in every other location.
No separate project per store. No surprises in planning or cost. Tuned to the pace of your organization.
